CONSUMER ELECTRONICS RETAILER RADIOSHACK JOINS THE SBCA
“The SBCA is extremely pleased that RadioShack has decided to join the SBCA,” said SBCA President Andy Wright. “RadioShack has been a long-time supporter of the satellite industry through the sale and installation of consumer satellite systems, and they stand firmly behind the SBCA’s National Standards and Testing Program (NSTP). We look forward to working with RadioShack as we continue to promote customer service industry wide, and look towards expanding and enhancing the NSTP program.”
"RadioShack is pleased to be joining the SBCA. It is important to our company that we show our support for the satellite services industry and the Association that represents its interests," said Fred Walkover, Vice President Operations for RadioShack Installation Services. "The importance of professionalism can never be overstated, especially at the retailer and installer level. While satellite television continues to score well with consumers in important areas like customer service, we believe that NSTP will go a long way towards ensuring that the industry maintains its impressive growth and excellent customer service record."
RadioShack has given a strong commitment to the NSTP and to date has 1100 technicians who have passed the NSTP certification course.
The Satellite Broadcasting and Communications Association of America (www.sbca.com) is the national trade organization representing all segments of the satellite industry. It is committed to expanding the utilization of satellite technology for the broadcast delivery of video, audio, data, interactive and broadband services. The SBCA is composed of DBS, C-band, broadband, satellite radio, and other consumer satellite service providers, content providers, equipment manufacturers, retailers, encryption vendors, and national and regional distribution companies, that make up the consumer satellite services industry.